Your Site's Support Application
Your Site's Support Application
Location Based Pricing
BRS order form is hosted at a subdomain of your main website- Rental.YourDomain.com. We then use your site's style to make sure of a seamless customer experience. Your Site - Your Brand!
Dynamic Pricing
Needs: Dynamic pricing allows you to update your product pricing without affecting existing contracts.
Solution: Big Rentals Software maintains a complete billing history for each customer as well as their contracted rate.
Benefits: You can raise or lower pricing on your site or location's page, run sales, etc. without affecting existing contracts.
Site Inventory Management - Location Based
Needs: Your site needs to keep track of which products are available and which are waitlisted.
Solution: Big Rentals Software is fully integrated with Logistics, Maintenance, and Repairs. This is also location-based for companies with multiple locations.
Benefits: Eliminates refunds on products that are out of inventory. Only products which are available in inventory are available to rent on your site. If a product is promised to another customer, being repaired or fully rented your site will automatically change the order form to waitlisted for you.
Publish and Unpublish Products Products can also be published or unpublished per location. This allows you to publish backup models if the main product is out of inventory.
Service Area - Location Based
Needs: For large products requiring delivery, it's essential to be able to define your delivery area.
Solution: Big Rentals Software allows you to set your standard delivery area. e.g. 25 miles And then set your per-mile cost for an extended delivery area. e.g. $2/mile up to 65miles max delivery radius. These delivery areas are set per location.
Benefits: This eliminates having to issue refunds to customers who insist on renting even though they know they're outside your delivery area.
Delivery Calculations
Needs: In order to generate contracts and bill customers correctly the delivery amount has to be calculated.
Solution: Big Rentals Software calculates total delivery, including tax, on the fly, while the customer is checking out.
Benefits: Guarantees fully transparent pricing at the time of checkout. Enables complete contracts. Enables you to collect the first month's rent, plus delivery charges, and taxes at checkout.
Complete Initial Payment
Needs: Initial billing is the first month's rent + delivery cost + deposit(if applicable) + taxes. Unlike traditional Recurring payment solutions designed to deliver discounts, Big Rentals Software payment solution is designed from the ground up for deliveries and special handling charges.
Solution: Big Rentals Software calculates initial payment, including the first month's rent, delivery fee, deposit if applicable, and all taxes. This amount is collected at checkout. For circumstances where one-time special handling charges are deemed necessary, they are included as well.
Benefits: Guarantees fully transparent pricing at the time of checkout. Enables complete contracts. Enables you to collect a complete payment at the time of checkout without having to follow up with the customer for additional payments or deposits before delivery. This is essential for a friction-free rental. Customers hate surprise charges after checkout.
Recurring Billing for Large Products and/or Products that Require Special Handling
Needs: For large products requiring delivery, it's essential recurring billing is the opposite of traditional recurring billing systems. Recurring billing systems designed for Digital or Box recurring subscriptions are designed to "remove access" to a service if payment is not received. With Product Subscription Rentals the customer has the product. Suspending or Canceling subscription results in disaster. You've lost track of the payment, the customer, and the rental subscription.
Solution: Big Rentals Software was built from the ground up for rental subscriptions. Late payments result in automatic collections emails and texts, and notification emails for your business.
Benefits: You never lose track of a missed payment, your customer, or your rental products. It further begins an automated collections process via texts and emails as well as letting you know immediately of late payment. This enables your business to work on manual collections procedures are well.
Automated & Manual Collections
Needs: As stated above recurring billing Collections can be both automated and manual depending on the customer.
Solution: Big Rentals Software calculates can be automated and manually depending on the customer.
Benefits: Unfortunately people are people. With Big Rentals Software you'll have the flexibility to deal with customers as the situation requires.
Automated Contract Generation at Customer Checkout
Needs: Contracts need to be generated at checkout for customer transparency, customer waiver, customer digital signature, and recurring billing complaints.
Solution: Big Rentals Software generates a complete customer contract at checkout.
Benefits: Complete contracts at checkout to ensure everyone is on the same page and cover your business.
Email Notifications
Needs: Both you and your customer need to be notified of specific events during the Rental/subscription process.
Solution: Big Rentals Software generates emails at each stage of the process and sends these emails to specific email addresses. This provides an essential paper trail when needed.
Benefits: Complete a paper trail of every step of the rental subscription process when needed.